Support Process

Virtual telecaller

Unlike typical BPOs, our Processes and People are geared to serve Clients like you who may need 1 or 2 workstations. We understand that the output from our Service may play an extremely important role in your company’s functioning and growth.

Customer support

Voitek provides reliable customer service solutions including inbound phone calls, emails and chat. We can deploy a Customer Care Team both on Voitek premises as well as Client premises depending on the requirement.

Payment processing

Companies outsource payment processes related to payment of intermediaries to Voitek. We manage the complete cycle including database management of partners, swift payment through NEFT and providing of TDS Certificates etc.

On Premise BPO

We are happy to provide consulting and ongoing support if you need a BPO setup within your own premises.We have experience across processes and sectors including Customer Care, Quality Audit etc. Voitekk leverages ‘Best in Class’ Cloud Dialer Technology.The resources are recruited and trained by Voitekk and certified by the Client before deployment.